1 - Select the gear to return or exchange
Returns and Exchanges
How it Works
2 - Get a refund estimate and USPS shipping label
3 - Send it off (you can re-use the resealable, recycled packaging it arrived in!)
Return Policy and F.A.Q.s
We guarantee you will love your Waterlust purchase, or your money back! If you receive one of our products and are not pleased with it for any reason, we would be happy to take it back in its original form for a full refund or exchange. No time limits, no restocking fees, no questions asked.
Free returns and exchanges within the U.S.
No restocking or return shipping fees — just print off the prepaid USPS return label after moving through the steps above.
Is it easy to return items?
Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.
How soon will I get my refund?
Once your items are received back to us and processed, your refund should appear back to your original form of payment in 3-5 business days.